Frequently Asked Questions

Can't find your answer? Email us at sales@euromotards.com.

Delivery

Do you ship worldwide?

Yes. We ship worldwide via Express couriers — insured and tracked online. All orders are dispatched from our base in Netanya, Israel.

How long does it take before my order ships?

• Orders are processed within 1–2 business days.
• Some items require 3–5 days for production.
• Made-to-order items (seats, seat covers, etc.) may require 2–4 weeks to produce.

We'll contact you if production time affects your order. Delivery times and costs are shown at checkout. See Delivery Info.

How do I track my order?

You'll receive an email with your tracking number once your order is dispatched.

Taxes & Import Duties

Do your prices include tax?

No. Prices are shown in USD and exclude tax. If tax applies, it is added at checkout according to your delivery location — for example, EU customers are charged the VAT rate of their own country.

Will I pay import duties?

Any import duties or customs clearance costs that may occur are the customer's responsibility. They are not paid in advance and are not included in the price. See Taxes & Import Duties.

Fitment

How do I know a part fits my bike?

Every part we sell is model-specific. Product pages list the compatible make, model and year. If your bike isn't listed, don't assume it fits — ask us first.

Can you check fitment for me?

Yes. Email sales@euromotards.com with your motorcycle's make, model, year and — if possible — the VIN, along with the part you're considering. We'll confirm before you buy. See How to Order & Find Your Part.

Products, Returns & Warranty

Are your products original?

Yes. All items we sell are original and brand new, and include the full manufacturer warranty. See Warranty.

What is your returns policy?

You have 60 days from delivery to return an item. Full terms and exemptions are in our Refund Policy.

Contact

Email: sales@euromotards.com